Terms & Conditions
The terms that govern your use of this site and purchases from us.
Last updated: July 2026
Acceptance
By accessing this website or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use the site.
Products, pricing & quotes
We work to keep product information and pricing accurate, but prices, specifications, and availability may change without notice. Some machines and parts are offered as "Request a Quote" and are confirmed in writing before any order is finalized.
Orders
Submitting an order or quote request does not create a binding contract until we confirm it. We reserve the right to decline or cancel an order, including for pricing errors or stock limitations, and to verify information before shipping.
Shipping
Filters and parts ship by region. The shipping zone you select at checkout must match your delivery address so the correct regional stock is sent. Delivery times are estimates and are not guaranteed.
Returns
Returns and refunds are governed by our Returns & Refunds Policy.
Warranty & disclaimer
Product warranties, where offered, are stated on the applicable product documentation. Except as expressly provided, products are supplied "as is" without warranties of any kind, to the fullest extent permitted by law.
Limitation of liability
To the fullest extent permitted by law, Nu Image Solutions is not liable for indirect, incidental, or consequential damages arising from the use of this site or our products.
Governing law
These terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law rules.
Contact
Nu Image Solutions, Inc., Hickory, North Carolina 28601. support@nuimagesolutions.com · (833) 468-4624.